Contact Us

Pet Care Haven Goods answers email within one business day, and the phone line goes to the Cowen warehouse floor rather than to a call centre.

Reach the store

Email: [email protected]
Phone: +1 304 564 2099
Hours: Monday to Friday, 9:00 - 17:00 (ET)

Warehouse and office

709 erbacon road
Cowen, WV 26206
United States

Returns and collections are handled at the same address. If a furniture piece needs collecting, Pet Care Haven Goods books a two-hour window rather than asking you to move it.

Pet Care Haven Goods keeps this contact us page to the same standard as the shelf in Cowen, WV: 500 pieces counted every Monday, 20% off the landed price, and free shipping on every order inside the contiguous United States. Questions about this page go to the Pet Care Haven Goods support desk, which is the same bright team that packs the cartons.